FAQ

Orders ship from our Houston, TX distribution center within 24 hours.
West Coast: 2-3 business days, Central US: 3-4 business days, East Coast: 4-5 business days. Express shipping is available.

Free shipping on orders over $50. Standard delivery is within 2-5 business days across the US. Next-day delivery is available for an additional fee.

Currently, we only ship within the United States, including Alaska and Hawaii (additional shipping times and costs apply).

We accept all major credit cards, PayPal, HSA/FSA cards for eligible products, and corporate purchase orders.

A 90-Day money-back guarantee. For a full refund, return the product (even if it has already been used).

You'll receive a tracking number via email once your order ships. Track through our website or the carrier's system.

Under strict GMP guidelines in FDA-registered facilities with regular inspections.

Each batch undergoes multiple quality control checks, third-party laboratory testing, stability testing, microbiological testing, and potency verification.

Contact customer service within 48 hours for immediate replacement.

Available by phone and email Monday-Friday, 9:00 AM - 5:00 PM (Eastern Time).

Contact customer service immediately for resolution within 24 hours.

Cancel through your account dashboard, customer service contact, or email request.

Yes, you can modify subscription dates through the account dashboard or customer service.

Manufactured in FDA-registered facilities under GMP guidelines, complying with all FDA supplement and medical device regulations.

Yes, special wholesale pricing is available. Contact our professional sales team.

Store in a cool, dry place away from direct sunlight. See the product label for specific instructions.

Manufactured in facilities free of 8 major allergens. Check product labels for allergen information.

No samples currently, but we offer a 90-Day money-back guarantee.

Committed to eco-friendly packaging, sustainable manufacturing, recyclable materials, minimal waste, and energy-efficient facilities.

Create during checkout or through the website's "Account" section. Free access to order history and tracking.

Contact customer service immediately after ordering for possible modifications before shipping.

Yes, next-day and 2-day shipping is available at checkout for an additional fee.

Industry-standard SSL encryption and PCI DSS compliance for all transactions.

Update through the account dashboard or contact customer service.

Yes, 10% discount with valid military ID verification.

Use the "Forgot Password" link on the login page for email reset.

Enter your email address in the website newsletter signup box for updates and exclusive offers.

Clinically proven 3x better absorption, no artificial additives.

Take 1 capsule daily at bedtime.

Magnox 520 (standard), Magnox Lady (women's formula), Magnox Buster, Magnox Audio Guard.

Consistent use for 4-8 weeks is recommended for optimal results

Yes, Magnox can be taken with or without food.

Many users report improvements in sleep quality and muscle relaxation within the first few days.

Proprietary magnesium formulation for immediate absorption and rapid relief, effective from the first night.

Consult a healthcare provider before using during pregnancy.

Consult a healthcare provider before combining Magnox products

Store in a cool, dry place away from direct sunlight.

Yes, all Magnox products are vegan-friendly.

Special formula for women's needs, 1 capsule daily at bedtime.

Generally, yes, but consult a healthcare provider about specific combinations.

Take 1 capsule at bedtime for optimal results.

One bottle contains a 60-day supply at the recommended dosage.

Generally well-tolerated. Some may experience mild digestive adjustment initially. If so, you can try 1 capsule every 2 days or take it after a meal.

Take when you remember, but don't double dose. Resume your normal schedule the next day.

Consult a pediatrician for children's dosage recommendations.

Patented saffron extract with vitamins and minerals, using advanced nutritional technology.

First 10 days: 2 capsules daily (1 morning, 1 at bedtime). After: 1 capsule daily in the morning.

Yes, it can be taken with or without food.

Consistent use for 4-8 weeks is required for optimal results.

Adults seeking mood balance and mental clarity support.

Long-term use is safe with consistent benefits.

Consult a healthcare provider about specific medication interactions.

Store in a cool, dry place away from direct sunlight.

Take when you remember, but don't double dose.

Generally well-tolerated. Some may experience mild digestive adjustment.

No, non-addictive natural formula.

It is generally safe to use but consult your healthcare provider.

30-day supply at the recommended dosage.

Yes, 100% vegan formula.

Morning dose with or without food.

No interactions have been reported but consult your healthcare provider.

Patented saffron extract blend with supporting vitamins and minerals.

Patented super-charged metabolites, room temperature stable, enhanced absorption technology, available in adult and kid formulations. Trillions of units vs billions in probiotics.

Take 2 capsules daily - 1 after breakfast and 1 at bedtime

2 gummies daily after breakfast, one gummy each afternoon if needed.

No, stable at room temperature unlike traditional probiotics.

Consistent use for 4-8 weeks is recommended for optimal results.

Designed for children as a better alternative to traditional probiotics.

Yes, unlike probiotics, it is safe with antibiotics, may support gut health.

Generally well-tolerated, some may experience mild digestive adjustment initially.

Choose adult formula or gummies. Don't combine.

Store in a cool, dry place. No refrigeration required.

Consult a healthcare provider before using during pregnancy.
Q:

Yes, generally safe with other supplements.

Take when you remember, don't double dose.

30-day supply at the recommended dosage.

The adult formula and the Gummies are vegan.

Stick to the recommended dosage for optimal results.

Gummies suitable from 4+, adult formula for 12+.

May support digestive comfort and regularity.

The adult formula is best taken with food. Gummies can be taken anytime.

For hardened wax: 1-2 puffs 3x daily. For maintenance, 1-2 puffs nightly.

Clean Ears Baby is Safe for babies up to 6 months old and up.

CleanEars for wax removal, OticGuard for ear pain/infection/swimmers' ear.

For ear problems, take 1-2 puffs 3x daily. For maintenance, 1-2 puffs nightly.

3% is milder for babies/kids, 7% is stronger for adults/seniors.

1-2 puffs after water exposure, works in 2-3 minutes.

Wait 30 minutes between different ear products.

4-5 ml with inhalation therapy, a nebulizer, or neti pot.

Better tolerance for chronic patients, more effective than regular saline.

Follow product-specific instructions, generally safe for daily use.

Consult your physician before using ear tubes.

Check the expiration date 6 months after opening.

Yes, use at night or 30 minutes before inserting aids.

Gently tilt your head to drain excess water, no harmful effects.

Use OticGuard preventively after swimming/water exposure.

Safe during infection, supports medical treatment.

Wipe with a clean tissue, don't wash with water.

No prescription needed, over-the-counter products.

2 years unopened, 6 months after opening.

Use individual products to prevent cross-contamination.